I want you to be completely happy with your hat. If you have any problem with your order, for example if it is faulty or an incorrect order, you can return the hat within 10 days from the date of purchase.
IMPORTANT: Do not return your hat without checking with us first on firstname.lastname@example.org
You can return a hat in the following circumstances:
If the product arrives faulty or broken
If there has been an error with the order
Cancellations can only be made up to 24 hours after making the order. I can not cancel an order if I have already started to make the hat.
First of all contact us on email@example.com with the following information:
You will be refunded in full for any faulty or incorrect items.
There is no cost, we will pay all costs necessary to return the product.
If you have any further questions regarding the guarantee or returns policy, don’t hesitate to contact us on firstname.lastname@example.org